Privacy Policy
Effective Date: June 05, 2026
Important Transparency Notice
DiabetFree Pakistan has recently launched its digital platform. To help you understand how our services will look and function, some statistics, patient testimonials, and success metrics currently displayed on the website may use sample or placeholder data. As we grow, these will be replaced with verified real-time data from our registered patients. We value honesty and want to ensure you are fully informed as you explore our new platform.
1. Introduction
Welcome to DiabetFree Pakistan ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our platform, you agree to the terms outlined below.
We operate in compliance with applicable data protection laws in Pakistan and strictly adhere to medical confidentiality standards.
2. Information We Collect
We collect information to provide you with better healthcare services. This includes:
Personal Information
- Name and Contact Details (Email, Phone)
- Date of Birth and Gender
- Emergency Contact Information
- Account Credentials
Health Data (Protected)
- Medical History & Current Conditions
- Prescriptions and Lab Reports
- Doctor Consultation Notes
- Lifestyle & Dietary Information
3. How We Use Your Data
- To Provide Care: Allowing our doctors to diagnose, treat, and monitor your health.
- Communication: Sending appointment reminders, health tips, and service updates.
- Improvement: Analyzing anonymized data to improve our platform and user experience.
- Legal Compliance: Meeting regulatory requirements for healthcare providers in Pakistan.
4. Data Security
We employ banking-grade security measures to protect your data, including SSL encryption, secure servers, and strict access controls. Only authorized medical staff and technical personnel have access to your sensitive health information.
Note: While we take every precaution, no transmission over the internet is 100% secure. We encourage you to keep your login credentials private.
5. Cookies & Analytics
We use "cookies" (small text files) to improve site functionality and analyze traffic. These help us understand which pages are most useful to our patients. You can choose to disable cookies in your browser settings, though some site features may not function properly.
6. Third-Party Disclosure
We do not sell your personal data. We may share necessary information with trusted partners solely for the purpose of delivering our service (e.g., lab partners for test results, payment processors). All partners are bound by strict confidentiality agreements.
7. Updates to Policy
We may update this policy as our clinic grows. Significant changes will be communicated via email or a prominent notice on our website.
Have Questions?
If you have questions about your data privacy, please contact our Compliance Officer: